You did an EXCELLENT job from start to finish. You were always on time, very organized, diligent and professional. You always on time, followed through on action items and took the initiative to move things along in the process. Nicole and I truly appreciate your service and I am sure it will not be the last time we do business as this will not be our last house and will likely need renters in the future. Thanks again.
The type of property that I was looking for was pretty specific and would rarely pop up on the market. Therefore, our response time had to be VERY short in order to see a property and get our offer in. Esperanza was quick to respond when a property came up and we would get to see it usually with in 24 hours. She is honest, realistic and willing to speak up when she feels a property is not suitable. Esperanza is smart and uses her excellent communication skills to make contact with owners/ brokers to make deals happen. She talked me through some frustrating patches when I thought I wasn't going to find a property that fit my needs AND would be in my price range. She was patient and it paid off. She is a consummate professional. Highly recommended.
. professional about the industry.. Knows all the points and process.. exellent communications skills, careful listener and attentive to the customer needs.
After an extensive time looking at different homes, she was patient with us and did not let us become discourage by the obstacles we encountered. She was very informative on the property we inquired about and was flexible with setting up viewings. We developed trust in her that we asked if she can suggest a attorney to help with our process and she delivered ! Attorney was very professional and was very direct. I truly recommend Esperanza as I had a great experience as my agent and will reach out in the future.
She was very professional from the beginning until and after the closing.
She was very responsive as we followed up with her early and often even though she stated it could take anywhere from 3 weeks to 3 months or even longer depending on certain circumstances. We couldn’t have asked for a smoother process after hearing how deals fall through because of lack of communication and effort in some cases. All in all she was very professional and it took us about three months to close. The timing was spot on for us as we were hoping to close within that time frame. She also recommended a lawyer who was just as professional as she was. I would highly recommend Esperanza to anyone reading this.
Finding Esperanza was the best thing that ever happened to us! She found us the right house, pushed the sale, worked with the seller's agent, and helped us complete the entire process in 2 months! I highly recommend Esperanza and the Pantiga Group to purchase or sell any property. Esperanza and her team went over and beyond the call of duty to make sure we received excellent service. I am already recommending her to family and friends!
We were coming off of a bad experience with a previous sale fallen through on our co-op, and she came in with the go-getter attitude that we desperately needed to find a new buyer and complete the process. We had many obstacles ahead of us since we were stuck with 2 mortgages, our co-op switched management companies, I was due to deliver a baby, and last but not least- COVID-19 struck. She was able to get us a buyer at asking price and jump through every hoop that we were delivered along the way, all-the-while keeping on top of every party involved to ensure the sale did not fall through. We are forever grateful for her hard work and would absolutely refer anyone to her if they are buying or selling
She was very attentive to our specific needs and goals. She really helped us every step of the way. Highly recommend Esperanza.
She was extremely professional and always attentive to what I needed. I highly recommend her services!
In this time she has proven herself to be knowledgeable, dependable and skilled in her profession. She goes above and beyond to facilitate an easy, educated and enjoyable experience on buying a property. She was always available with questions or concerns and was able to confidently walk me through the purchasing procedure. She found us our dream home.
THEY WERE VERY HONEST WITH ME AND FULL OF KNOWLEDGE. I ALWAYS FELT COMFORTABLE ENOUGH TO CALL THEM WITH MY MANY QUESTIONS. ALWAYS MADE TIME FOR ME. I WOULD RECOMMEND THEM TO EVERYONE.
Their professionalism exceeded my expectations. Out of a 10 I give them a 20. They believed on selling my house even when I gave up on selling, thanks to them I was able to sell my house.
From day 1, Esperanza was there to help us and she became part of my team. She was involved in every aspect of our house hunting journey. My wife and I have a very hectic work schedule, which is why it took some time to find a house, but Esperanza was always available for us and responded promptly to our calls/texts. She was even available to do house viewing, including on Sundays!!!, which was very convenient for us. She provided great insight information to me and my wife and also helped us build a team to make the whole process smooth. We trusted her so much that we asked her to suggest a lawyer and inspector and we were not disappointed. The lawyer and the inspector were true professionals and I was very happy with their service. I understand that people and some online forums say it is not a good idea to ask your real state person for a lawyer or the inspector, but we trusted her and we were happy with the decision we made. I highly recommend Esperanza and trust me, you will not be disappointed. She is a true professional when it comes to doing her job responsibility.
She recently helped me purchase my 1st home and I am truly content with all the help she provided through out the process. I would highly recommend her to anyone and everyone trying to purchase a home.
She went above and beyond and stepped up when the other agent in the transaction was clueless as to what were the next steps needed to complete the transaction. She was also very responsive and empathetic to our needs.